Terms of Use

Use of the Site

The Site is provided to give you information about Solesbee Collision's OEM-certified collision repair, structural and frame repair, automotive refinishing, glass replacement, and related vehicle safety-system services; to allow you to submit inquiries or requests regarding inspections, estimates, assessments, repairs, or other services; to apply for available job openings; and, where available, to purchase Solesbee Collision merchandise through our online store.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable local, state, or federal law
• Attempt to gain unauthorized access to any portion of the Site or our systems
• Interfere with or disrupt the operation of the Site or servers or networks connected to it
• Use any automated system, including bots or scrapers, to access the Site without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Upload or transmit viruses, malware, or other harmful code

If you discover a security vulnerability, please report it in accordance with our Responsible Disclosure page rather than exploiting or publicly disclosing it.

No Diagnosis or Repair Guarantee via the Site

Content on the Site — including descriptions of our inspection and repair processes, OEM certifications, calibration procedures, and general information about collision damage — is provided for general informational purposes only. It does not constitute a diagnosis, estimate, or repair plan for your specific vehicle.

The damage assessment, repair requirements, parts, applicable calibrations or other procedures, and pricing for a specific vehicle are determined through the applicable inspection, estimating, and repair-planning process.

References to OEM certifications, including Tesla, Rivian, Toyota, Ford, and other manufacturer programs, reflect Solesbee Collision's participation in applicable manufacturer repair programs as of the date such content is published. Certification status and program requirements may change over time based on manufacturer requirements.

Insurance Claims

We work directly with customers and, at the customer's direction, with insurance carriers to document and estimate repairs.

Nothing on the Site constitutes insurance, legal, or claims advice, and we do not guarantee coverage, approval, or reimbursement by any insurance carrier. You are responsible for understanding your policy terms and coverage and for decisions regarding your insurance claim.

Online Store and Payments

If the Site offers Solesbee Collision merchandise for purchase online, orders are subject to product availability. Payments may be processed through a third-party payment processor subject to its own terms and policies.

We reserve the right to refuse or cancel an order, including in cases of pricing errors, suspected fraud, or product unavailability.

Intellectual Property

All content on the Site — including text, graphics, logos, images, photographs of vehicle repairs, videos, and the overall design and layout — is the property of Solesbee Collision or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and print content from the Site for personal, non-commercial reference only. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

Manufacturer names, logos, and OEM certification marks referenced on the Site, including but not limited to Tesla, Rivian, Toyota, Ford, Lincoln, Subaru, Ram, Jeep, Dodge, FIAT, Chrysler, Nissan, Hyundai, Kia, Alfa Romeo, Chevrolet, GMC, and Cadillac, are the property of their respective owners.

References to certification status reflect Solesbee Collision's participation in the applicable manufacturer repair programs and do not imply endorsement beyond the scope of those programs.

User Submissions and Job Applications

If you submit information through our contact, service request, estimate or assessment request, job application, or other Site forms, we may use that information to respond to your request, evaluate your application, or provide requested services, consistent with our Privacy Policy.

Please do not submit confidential or proprietary information through these forms beyond what is reasonably necessary for us to evaluate or respond to your request.

Customer Testimonials

Testimonials, reviews, and star ratings displayed on the Site reflect the individual experiences of the customers identified and are not a guarantee of results for any other vehicle or repair.

Third-Party Links

The Site may contain links to third-party websites, including our social media pages and any online ordering or payment platforms.

These links are provided for convenience only. We do not endorse and are not responsible for the content, accuracy, privacy practices, or other practices of any linked third-party site.

Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Nothing in this Section limits any separate written workmanship warranty that may be provided under a signed repair order for an actual vehicle repair.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SOLESBEE COLLISION AND ITS OWNERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT, IF ANY, YOU PAID TO US FOR ACCESSING OR USING THE SITE ITSELF.

This limitation does not apply to obligations arising under a separate signed repair order or workmanship warranty, which is governed by its own terms.

Indemnification

You agree to indemnify, defend, and hold harmless Solesbee Collision and its owners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms or your misuse of the Site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Kootenai County, Idaho.

Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Us

If you have questions about these Terms of Use, please contact us: